A Family Criticized My Service and Left the Restaurant Without Paying an $850 Bill — but I Turned It to My Advantage
When a family skipped out on their $850 bill, I was devastated. But thanks to my manager’s quick thinking and an unexpected ally, we turned the situation around. It started as a typical Friday night at a busy restaurant. A demanding family—Mr. Thompson, his wife, and their two kids—entered, immediately making unreasonable requests. From complaining…